Privacy Policy
Last updated: May 2025
MockPrep Zone ("we", "our", "us") is operated by Karvitech Software Solutions. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website at mockprepzone.com and our services.
1. Information We Collect
Account Information: When you register, we collect your name, email address, and password. If you sign up via Google, we receive your name, email, and profile picture from Google.
Payment Information: Payment transactions are processed securely by Razorpay. We do not store your credit/debit card details. We store transaction records including order ID, payment ID, amount, and status.
Usage Data: We collect information about your test attempts, scores, answers, and time spent to provide analytics and improve your experience.
2. How We Use Your Information
- To create and manage your account
- To provide test access and track your progress
- To process payments and manage subscriptions
- To send account-related emails (verification, password reset, payment confirmations)
- To improve our platform and content based on usage patterns
3. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We share data only with:
- Razorpay — for processing payments
- Firebase (Google) — for authentication, database, and hosting infrastructure
- Resend — for transactional email delivery
4. Data Security
We implement industry-standard security measures including SSL encryption, secure password hashing via Firebase Authentication, and server-side payment verification. However, no method of electronic storage is 100% secure.
5. Cookies
We use essential cookies and local storage for authentication sessions. We do not use third-party advertising cookies.
6. Your Rights
You can request access to, correction of, or deletion of your personal data by emailing us at support@mockprepzone.com. Account deletion requests will be processed within 30 days.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of the platform after changes constitutes acceptance.
8. Contact
For privacy-related questions, contact us at support@mockprepzone.com.